Archive Page 2
Small Business
Pay Per Click
Advertising
Overview
I have heard many arguments about whether a local small business can be successful in the wild world of pay per click (PPC) advertising due to the lack of “data” available. From my experience, I have to disagree. Recently, I began working for a local search marketing agency (Local Search Masters) and I had my first experience running a local PPC campaign. I will say that there are very unique challenges that I encountered such as not having large sample sizes, but what I learned is that it just takes more precautions when creating and executing the campaigns.
Local PPC Ad Copy
I cannot express enough how important the PPC ad copy is in a small budget campaign. In larger PPC campaigns, the budget exists to take more risks with the copy for the ads. In smaller budget campaigns, the ad copy needs to represent exactly what you have to offer for the keyword phrase. Choosing very narrow, closely related ad groups will give you the opportunity to target the ad copy for each keyword phrase, according to how your company is relevant to the search phrase that triggered your ad.
Measuring Your Cost per Acquisition
Let’s face it, small businesses have a hard time measuring the quality of their advertising budgets. Trying to tie back the advertising spending that it takes to gain a new customer across multiple channels is not a company’s top priority. This is where a properly ran PPC campaign can be a small company’s most profitable advertising channel. By setting a realistic, yet highly profitable , cost per customer acquisition, a properly ran PPC campaign can yield a substantial amount of highly qualified leads.
In my experience, the best way to measure the effectiveness of a campaign with the least amount of time involves running this basic equation on a keyword level
Keyword CPA=(total number of visitors from the keyword*the average cost per click)/the total number of conversions for the keyword
As long as your analytics process is set to track these basic measurements, you can run a fairly easy to manage reporting system. From this report, you can see which keyword phrases are not performing properly and you can quickly adjust your negative keywords, maximum bid, and ad copy to achieve better results. This report also gives you the right data to know which campaigns you need to focus more of your advertising dollars on.
Knowing When to Turn Off an Ad Group or Campaign
This can be the Achilles heel of a small budget PPC effort. If you have started off with ad groups or campaigns that are too large, your data sets will be too low to make an effective decision on the groups success. If you have set them properly though, you should be able see the ROI on each grouping. In a small budget PPC campaign, the data set may not be large enough to have statistical relevance. That comes with the nature of the beast. This is where you have to able to apply your insight into your target consumer. Just look at the phrases that are not working properly and take a long, hard look at them. Can these keywords drive the kind of customer that you are looking at to your sight? Are you stretching your offering a little too far outside of your core competencies? Does your website have content that explains how you can help someone searching for this keyword?
If you answered no, then you are better off spending more of your budget on what is working for you until you have internally answered the questions that a prospective customer is wanting answered by your website and company.
In Conclusion
Are there more points involved in running a small budget PPC campaign, of course. This is an overview of the processes that I have personally learned to implement for my clients’ PPC campaigns and with the right amount of TLC, I have been able to make my clients’ PPC efforts successful.
If anyone would like to add more points are tricks of the trade that have worked for them, please post them.
Filed under: Pay Per Click | 1 Comment
Tags: Local pay per click advertising, ppc, small business ppc advertising
Recently, a friend contacted me about advice on purchasing e-mail lists. Instead of going into the details of the conversation, how about I just retransmit it below:
Hey Josh,
One of my marketing directors asked me about purchasing email addresses in her area. When we have done this in the past, we always did so through the ad agencies we were working with. Can you give me some insight on this? Thanks!
Hey XXXX,
As for the email lists, if you are sending it in-house be careful. All of the major email providers track certain dead email addresses and if enough (which can be as little a 3 or 4) receive an email from the same address you will be blacklisted. That means that no email from your address will be accepted by that provider and it can be a nightmare getting off of the list. The most effective and relevant emails will always come from an opted in email list for the solution/service/company being offered. The return will always be bad from purchased lists and you will be paying to send emails to unqualified customers, which raises your overall cost per acquisition/desired response. Remember, purchased email lists=being labeled a spammer. They are always unwarranted in the eyes of the consumer, although there might be a miniscule return.
As difficult as it may be to get the point across, suggest doing a traffic analysis on the keywords associated with the offering and decide if a geographically targeted PPC campaign would work better. If you were to create a landing page (which you should do for the email campaign as well) garnering the relevant information for the offering, which should lead to a form for the campaign. An optimized landing page would due well organically, drawing in traffic you aren’t currently going after, and would also improve the sell-through ratio for the campaign. You would then be able to build your own highly qualified leads database for future email blasts and would eliminate the risk of being labeled a spammer.
This approach is probably not exactly what you are looking for, but it is substantially more effective than purchasing lists. The above approach is highly scalable and can lead to success later down the road, as opposed for going for the quick fix.
To sum it up, I do not recommend purchasing email lists.
This is my view towards purchasing email lists. Please feel free to add your own opinions and to critique mine.
Filed under: email marketing | 3 Comments
Tags: blacklist, email, purchasing email lists, targeted PPC campaign
And about this blog…
As we all wonder deeper and deeper into our individual worlds of marketing, we fall further away from the most important people to our job., Our Targets. It may be hard for us to understand after months or years behind the scenes of an industry, but we know more than most any other human alive about our brand/product. As for online marketers, even less people really understand what we do. Not only are we trying to further the success of our company’s/client’s (I am from the agency world.), but we are also trying to prove our worth to the organizations we represent.
The major difficulties that I have encountered are predominately made up of clients failing to grasp the benefits of a medium they do not understand and superiors who do not understand what we are paid to do. I could not comprehend the difficulties of working for a company in which something as important as web analytics could not be instrumented due to a C-level who felt that something that proved the effectiveness of a marketing medium he couldn’t understand could be extremely profitable.
In general, I feel that the future of business lies with the data. Human intuition will always remain a vital part of the equation, but eventually as just another processor factoring in the variables that the weren’t programmed into the system. It may seem drastic, but as anyone working in analytics will tell you-over time, the numbers will always beat firm, unwarrented assumptions.
Filed under: Uncategorized | Leave a Comment
Tags: advertising agencies, analytics, marketing mediums, online marketing
